The majority of installation/update problems are resolved by running the installer while logged in as the PC’s local administrator account or as a domain administrator for network setups.If an installation fails to complete successfully, in the first instance try right-clicking on the file and choosing the option “Run as administrator”.The Big Short, the film adaptation of Michael Lewis' book of the same name about the causes of the financial crisis, opens in UK cinemas this weekend.How will the story stack up against the greatest films about business?If you are not sure, before downloading, check in the help menu of your software.You will see an option “About…..” which will confirm your software product.If you choose to participate, the online survey will be presented to you when you leave the Technet Web site.
Inconsistent versions across a networked setup will leave some users unable to access the software.This is caused by a conflict between the installer process and some other service running on your PC.We have seen this conflict caused by various email/messaging software.If this still fails to complete you may need to refer to your IT support to either run the update on your behalf or assign your PC user account sufficient permission to run the installer.Installing to the wrong location – When updating the software, if you install to the wrong location you will be asked to provide your licence details at start up and you will not see your data.